Warranty Policy (2 Years) According to the Manufacturer’s Terms.
توفر شركة البسامي للاتصالات وتقنية المعلومات ضمانًا لمدة سنتين على المنتجات من كاميرات مراقبة، أجهزة إنذار، داش كام وغيرها من الأجهزة الأمنية، وفقًا لسياسة الشركة المصنعة مثل هيكفيجن. إليك تفاصيل سياسة الضمان المحدثة:
- 2-Year Warranty:
- Covers manufacturing defects or faulty parts for two years from the date of purchase.
- Customers may request repair or replacement based on the company’s evaluation.
- What the Warranty Covers:
- Manufacturing defects in core devices.
- Performance issues that arise without unauthorized interference or modifications.
- What the Warranty Does Not Cover:
- Technical visit fees or installation and routine maintenance costs are not included.
- لا يغطي الضمان ملحقات التركيب (مثل الكابلات أو الحوامل أو البراغي) غير مشمولة في الضمان.
- Damages caused by misuse or improper installation.
- Damages resulting from natural disasters, such as floods or fires.
- Any repairs or modifications done by an unauthorized third party will void the warranty.
- How to Claim the Warranty:
- Customers must provide the original purchase invoice.
- Contact customer service to arrange a technical inspection of the product and determine if it qualifies for warranty coverage.
This policy ensures reliable service and high standards in maintaining the performance of your security devices.