Warranty Policy (2 Years) According to the Manufacturer’s Terms.
SkyTech Company provides a two-year warranty on products such as surveillance cameras, alarm systems, dash cams, and other security devices, in accordance with the manufacturer's policy, such as Hikvision. Here are the details of the updated warranty policy:
- 2-Year Warranty:
- Covers manufacturing defects or faulty parts for two years from the date of purchase.
- Customers may request repair or replacement based on the company’s evaluation.
- What the Warranty Covers:
- Manufacturing defects in core devices.
- Performance issues that arise without unauthorized interference or modifications.
- What the Warranty Does Not Cover:
- Technical visit fees or installation and routine maintenance costs are not included.
- The warranty does not cover installation accessories (such as cables, mounts, or screws).
- Damages caused by misuse or improper installation.
- Damages resulting from natural disasters, such as floods or fires.
- Any repairs or modifications done by an unauthorized third party will void the warranty.
- How to Claim the Warranty:
- Customers must provide the original purchase invoice.
- Contact customer service to arrange a technical inspection of the product and determine if it qualifies for warranty coverage.
This policy ensures reliable service and high standards in maintaining the performance of your security devices.